Making the Most of Mailchimp Integration

ThunderTix will automatically import into your Mailchimp account, all email addresses as your customers purchase tickets. In addition, ThunderTix can do a bulk import of all of your email addresses right from our Customer Relationship Manager. What's more is that we'll automatically update name information, addresses and company name if they already exist in Mailchimp. To take advantage of the Mailchimp integration, take the following steps:

  1. To get started, you'll first need to create a Mailchimp account.
  2. Next, you will insert your Mailchimp API key into ThunderTix. An API key identifies your account in Mailchimp and allows us to send information directly to your Mailchimp lists. To get your API key, follow these instructions. Copy your key (a long string of numbers and letters) and paste it into your Account Settings in the Marketing tab.
  3. With the key added, we can now pull in your existing Mailchimp email lists. Edit any existing event or create a new one. Under Mailchimp Integration, click on up to 4 of your email lists. Voila! When a new or existing customer signs up, we'll add or update the email address in Mailchimp automatically.
  4. There are times you may want to target customers that haven't yet purchased tickets to a new event. Use our powerful CRM search tools to find your target audience, then click on the Mailchimp Export icon and follow the steps for a bulk export of customer data.
  5. But wait, there's more! Some of our venues like to add regular postal addresses to their Mailchimp databases. To do that, you'll want to go to the Settings tab of your Mailchimp account, and click on the Merge Vars link from the drop down. View the Mailchimp screenshot below and follow the template to capture all of your customer information in Mailchimp.
    Screen shot 2014-11-12 at 3.10.24 PM

That's it! Please give us your feedback so we can continue to provide you with better software that sells more tickets!