Flex Pass Coupons are used if you want to offer season passes to customers. When customers purchase a season pass, they will receive a flex pass coupon code for all the events you are offering that season. Customers pay for the season pass and will, at a later date and time, use the flex pass coupon codes they received in their email to get the event tickets for free.
Flex Passes allow customers the ability to buy tickets for the whole season, but gives them the flexibility to select their desired seats and performance times whenever they choose.
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The advantage of using Flex Pass coupons to offer season passes is that, in many cases, it is difficult for your customers to plan for an entire season ahead of time. Flex Pass provides your buyers with the flexibility of not having to choose all of their event dates ahead of time like they would if they bought a regular package.
There are two different types of Flex Passes available, the Standard Flex Pass and the Punch Card Flex Pass.
The Standard Flex Pass coupon option allows customers to only use each coupon just once for each included event.
Like the Standard Flex Pass, the Punch Card will also generate and send a coupon/voucher code via email for each flex pass purchased. Then, as with the Standard Pass, you select to which events those voucher codes will apply.
By default, the flex pass has the same number of "punches" as the number of included events. So, if there are 5 events, it will be good for 5 punches any way the customer wants to redeem them. However, you can enter your own punch card quantity. If your flex pass includes 8 events, you may only want to create it with 5 punches -- good on any 5 events they choose or for up to 5 punches in any combination. With the Punch Card, your customers decide how and when to use their vouchers — once per show, 3 times for one show and twice for another, or any combination they see fit.
To offer season passes, you first need to have all your events created for the season. If you are not familiar with creating an event, visit our creating events guide.
Once you are accustomed to the process of creating an event, follow the instructions below. These instructions only cover the pertinent options while creating a flex pass event.
The Punch Card option allows your customers the flexibility to choose which events they'd like to attend.
Congratulations!! Now, you can sell season passes giving your patrons the flexibility to reserve their dates and choose their seats!
