Theatre Ticketing Software & Box Office Management

Theatre ticketing software for box office management helps you reach patrons with integrated mass messaging, coupon promotions, and time-saving automation. Built specifically for small to mid-size community theaters, we focused on the things that matter such as mobile-friendly design, reserved seating charts, fundraising and donor outreach, reporting and exceptional client support. With pricing that non-profits love and no ticket fees that delight your customers, we offer incredible value.

Mobile-friendly for the box office and your customers

There are lots of statistics about the number of people using smartphones to make purchases online, and whichever statistic you accept, we can tell you this: it's a lot. Our statistics show that the percentage of users buying tickets on a phone grows annually and currently sits at 60% of all ticket purchases. Having a design that enables everyone -- box office managers and customers alike -- to both access and to edit data or process orders on mobile devices is of paramount importance.

Easy theatre and box office management

Box office management has never been easier! Quickly reserve seats for later payment collection or block seats for actors and volunteers. Our color-coded seating charts support tiered pricing, and a quick scan of the display tells you which seats are sold, on hold, or even pending purchase. Every sold seat displays patron information and links directly to order details. Reserved seating charts can be pre-printed on event night to help facilitate guest check-in, and our on-screen displays even show which patrons have already arrived.

Reserve the same seats for your patrons across multiple events as either a season pass or package complete with discounts. Then batch print tickets on your thermal tickets printer for easy mailing to postal addresses. Or choose the "print-at-home" option and email tickets directly to customers saving even more time. Whatever the choice, your operational costs will be lower while reducing the time to process orders and respond to patron needs.

Customized, Reserved Seating Charts with ADA Compliance

Whether you are a dinner theater with table seating, a small theater or a large auditorium, we build your seating chart to accommodate the needs of you and your patrons for all browsers and devices. We are also fully compliant with the Americans with Disabilities Act (ADA). That means that in addition to supporting screen readers -- tools to allow the visually impaired to navigate your website, we allow you to specify wheelchair accessible seats and companion seating.

Lightning-fast checkout

Both general admission and reserved seating box offices will revel in rapid order processing. Key features include automatic lookup by last name or email address, card swipe integration, and one-click "repeat order" functionality. At the conclusion of your order, hit the "fast print" button to send tickets directly to your thermal ticket printer.

We even support mobile sales on iOS devices with our tailored sales and check-in app and integrated swipe. Whatever the device you choose, you'll love the speed of processing, and patrons will have more time to enjoy concessions. Faster processing means the show can go on -- on time!

(Note: If you're considering moving away from general admission, check out the benefits of reserved seating.)

Reporting and reconciliation

We offer a multitude of reporting options that can help you reconcile your books or prepare for your meeting with the board of directors. We'll break down data by performance or ticket type, let you review fundraising data and donor lists, and even provide information on shopping cart abandonment to help you craft even better event descriptions.

Accept Donations Online

Fundraising is the lifeblood of any community theater, and we offer your patrons many opportunities for giving. Our industry-leading round-up donation option lets patrons add a few dollars to round up a ticket purchase. We've seen some organizations have 40% of their patrons provide a small $2-5 donation at the time of purchase.

Our Fundraising Campaigns give you the flexibility to set goals for a specific purpose -- curtain replacements, refurbished seats, or any of the other endless options that strain a budget! Invite patrons to give to the specific campaign that resonates with them. Each donation includes a custom-tailored an automated "thank you". 

Your donations and ticket sales revenue are deposited nightly into your bank account, providing working capital to pay for production costs. Even better, you keep every dollar your theatre collects because we do not charge per-ticket fees nor do we take a percentage of your charitable donations.

Increase Attendance with Season Passes

We have multiple options for customized season passes to entice buyers at all levels of commitment. Set specific dates (think "First Thursday"), open date options, or even pick-your-own-season, and pass some savings on to patrons to motivate the buying process.

The exceptional value of ThunderTix theatre ticketing software

You provide culture to the world, and we provide the software to support your mission. ThunderTix offers competitive pricing for theatre owners who are new to selling tickets online, as well as seasoned veterans of all event organizations interested in switching ticketing software providers. Be sure to take a look at our other features and sign up for a free trial today!

ThunderTix is proud to be the theatre ticketing software for following organizations.

[vc_row][vc_column width="1/1"][dt_logos column_width="180" columns_number="3" number="12" orderby="title" order="desc" animation="fadeIn" animate="one_by_one" category="performing-arts"][/vc_column][/vc_row]