One-Click “Comp Order” Function Use our one-click “Comp Order” button to fully waive all ticket and product prices along with any added fees to provide complimentary service to your customers at checkout. One note: should a donation be added to any “comped” order, we do not waive those gift amounts. Coupon Usage by…
Read more
Sync Your Constant Contact Mailing Lists with ThunderTix! We have a large Constant Contact mailing list which we use weekly. While it’s not hard to get new emails from doing an Order Search and then inputting them into Constant Contact, it would be beautiful if it was integrated within Thundertix, like Mail Chimp. -Dan H.…
Read more
Improved Price Overrides While offering simplicity and speed, the method of overriding order prices had one inherent flaw: there was no record of the exact price for each ticket for the order. Now, each ticket price may be modified on the checkout page. This improves reporting, provides greater accuracy, and just as importantly, allowed us…
Read more
Solicit the feedback of your customers to see what they thought of your event ThunderTix will automatically send an email to all customers that attended your event the day afterwards. Customize your post-event emails to include your own wording, your own survey and links to request reviews in Yelp or TripAdvisor. The automated email will…
Read more
Available Product Enhancements Upload a product image for display to the ticket buyer. You can now make some products “private”, or only available to you when you are logged in as an administrator. The products hover display now has a new look! Check it out when you hover over any product name during the checkout…
Read more
October 2, 2015 4:30am Coupon Categories – By Customer Request We would like a way to organize our coupon codes. When you have multiple pages of coupons they can be hard to find. It would be nice to group them in categories that we can make ourselves. The new coupon category feature allows you to…
Read more
New Credit Card Fraud Rules and How it Affects You In October, new rules will shift the financial liability for fraudulent credit card transactions from the banks to the merchants unless merchants use the new EMV chip card readers for “card present” transactions. We wanted to shed some light on how this affects our clients.…
Read more
Prevent Fraud with New Security Option: reCAPTCHA Recently, we sent out this newsletter, explaining patterns in credit card fraud. One of the ways to mitigate against fraud involves the use of a “captcha” which requires purchasers to prove they are human — not robots. ThunderTix has now made it possible to require a captcha during…
Read more
In news accounts over the last year, we have all learned about security breaches leaking credit card data for millions of consumers. What we don’t usually hear about is what happens to those credit cards once they are stolen, so we wanted to provide a synopsis of what happens once your credit card data is…
Read more
Customizable Coupon Text Now Available! Recently, a customer made the following request: “It would be much better for us to be able to type our own language into the coupon box. If it were available, I would type into the box “Member Discount Code” (appearing in that magic gray vanishing text) and that would clarify…
Read more
