On event night, print seating charts in advance to help streamline walk-up sales and allow you to quickly assign patrons to remaining available seats. If you print your seating chart shortly before the show, your chart will accurately depict all sold seats and those open and available for purchase.
The key to printing an accurate seating chart lies in setting an Inactivation Date. This is the date as well as the time you set when online ticket sales are long longer available to the general public. You'll want to set your Inactivation Date for the day of the event and set the time to approximately 1-2 hours before doors open. Then you can print seating charts after the inactivation period has passed to provide an up-to-date representation of sold seats.
Before the event, print any remaining tickets needed without accompanying seat or row information. As walk-up sales occur, simply cross off the open seats from your printed chart and mark appropriate seat rows as well as numbers on your pre-printed tickets.
Voila! Your patrons will not be scrambling for their seats, and you'll also experience effortless event and seat management.
To get started, click manage next to your desired event. Click sell next to your desired performance and then click on the section you want to print. To print all your sections, you'll have to click on each section and then print separately.
Printing Background Colors and Images
Note: Seating charts use "background colors" to show pre-sold seats. Depending on your browser, you may have to enable background colors and images before printing (this is more likely on PCs). You'll want to turn those settings on before printing your seating charts to see both sold and unsold seats. Additionally, if you are on Windows, you may have to hold down the Alt key to see your file menu at the top of the screen. You can also right click and click print.
Below is an example of what the printed chart should look like in comparison to the seating chart on your browser.
Find your browser and operating system, and then look below to follow our step by step instructions for your computer.
Unfortunately, you cannot print background colors and images in Microsoft Edge. Please choose another browser to print from and follow one of the guides above.
We hope this guide helps you to print seating charts to improve gate efficiency. For an even more efficient event, ThunderTix also offers bar code scanners for purchase and also for one week rentals. There are four styles of Bar code scanners available and we offer rentals and sales for each.
Together, reserved seating and barcode scanning help improve the overall experience for your patrons. You can have your event ready in 5 minutes, and with a credit card processing account, tickets are offered for immediate sale. Furthermore, should you choose to add shipping or processing fees, all money collected goes directly to you.
This guide should be used in conjunction with our 'Seating Chart Layout Setup' as part of your overall strategy to reserved seating.