Tools designed for your entire team and audience

From black box theatres to cabaret tables, we create interactive seating charts tailored to your venue. Include accessible seating with customizable labels for wheelchair, companion, and hearing-accessible seats.

Support for every subscription model—multi-venue packages, flex passes, “First Fridays,” event vouchers, and mini-season bundles. Limit redemptions by section or performance with punch-card style passes.

Create volunteer roles, assign opportunities, and track participation. Volunteers can sign up online or be added manually—perfect for theatres powered by community support.

Prompt patrons to give during checkout and let them choose which campaign to support. Optional round-up donations make giving effortless and impactful.

Create membership tiers with built-in benefits—season subscriptions, ticket discounts, exclusive perks, and automatic donations. Track members, renew easily, and grow loyal supporters.

Reach the right audience with the right message—at the right time. Use powerful CRM filters to target specific patrons, then send branded, personalized emails directly from ThunderTix. Track opens, clicks, bounces, unsubscribes—and even total revenue generated from each email campaign.

From pre-show reminders to post-show surveys and donation thank-yous, we handle email communication for you automatically. Before orders are sent, we double-check email addresses at checkout using typo detection and third-party validation so tickets are delivered. Fewer bounces, more reliable delivery, and better patron engagement.

Track donor trends, segment your audience, and personalize outreach. Group patrons by genre or donor type, view household relationships, and search LYBUNT/SYBUNT lists for smarter fundraising. Your data stays private — always.

Create unlimited coupon codes for any occasion. Apply percentage-off, dollar-off, or BOGO discounts to events, performances, ticket types, seating sections—even season passes. Automate group discounts and import codes in bulk.

Allow patrons to pay what they can afford, making your events more accessible. Ideal for preview nights, fundraisers, or community-driven performances.

Boost revenue with customizable gift cards. Add themed graphics and schedule delivery for birthdays, holidays, or special occasions. Track redemptions, balances, and patron credits automatically.

Sell merch, parking, and concessions as add-ons during checkout or use the lightning-fast box office portal to ring up sales at intermission. Fully integrated with Square and Stripe Terminals for quick on-site payments.

Collect key details during checkout—like allergies, t-shirt sizes, or how a donor wants to be recognized. Ask patrons where they heard about you, then follow up after events with post-show surveys. All responses are saved and searchable in your CRM.

Streamline your venue rental process by giving renters secure, limited access to only their own event data. With event-specific user permissions, renters can view real-time guest lists and sales reports—no more back-and-forth with your busy box office staff.

From scanning to event-specific access, we provide full control over what your users can see and do. Volunteers won't be bogged down unneeded functionality, and admins have access to needed data.

Complete control of your brand —from eTickets to event pages, and all emails. With our easy-to-use web design tools, you can customize logos, colors, fonts, buttons, and more—no coding required. For advanced users, custom CSS options remain available for fine-tuned styling.

Get clear, actionable insights delivered daily via email and to your dashboard. Track sales, new customers, coupon redemptions, and more. Compare current sales side-by-side with previous periods to spot trends quickly. Plus, monitor Net Promoter Scores (NPS) by event to measure audience satisfaction and improve future performances.

Check in guests fast with mobile or handheld scanners. Use iOS and Android apps—or rugged Zebra scanners—for reliable QR code scanning and real-time attendance tracking. Sell tickets on the go with integrated card readers.

Easily print traditional tickets on demand—whether you're using industry-standard Boca printers or compact, budget-friendly label printers. We customize your tickets to work seamlessly with your box office setup.

In person or in the comfort of their home, customers can enjoy your events virtually. Customize email reminders sent just hours before the event with the virtual event URLs.

Search our reviews to learn what our clients love most: real people answering questions every day including holidays.