A Cloud Based Ticketing System We’ve had a tremendous year and in order to prepare for continued expansion and new features, we made the switch to a cloud infrastructure. What does this mean to you? Faster navigation, quicker reports downloads as well as no slowdowns due to heavy server traffic. A cloud based event ticketing…
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The Americans with Disabilities Act (ADA) passed new regulations to include provisions regarding the sale of accessible tickets, including providing people with disabilities with the opportunity to purchase tickets using the same methods available to patrons without disabilities. The ThunderTix support staff can now specify seats within a seating chart as wheelchair seats. The seats will include…
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In the past, we have released many improvements and new features in a single update. We’re going to move away from large releases and instead focus on smaller releases on a more frequent basis. This will allow for a quicker release schedule with minimal disruption. Please share your feedback with us! Events are more fun…
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Payments & Orders Void Paid Transactions Completely and instantly void ticket orders from Authorize.net without need to wait 24 hours until the event order processes to do a refund. By voiding the event ticket order in your ThunderTix account, it also accurately reflects the voided order in your accounting reports. Orders are “stamped” as void…
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New product information, improvements and system updates. ThunderTix strives to continuously improve the system with updates and new features every month. We’ve made several improvements to the event reports available to you. New Error Messages from Authorize.net Authorize.net’s default messaging for mismatched addresses or CVV codes lacked intuitiveness. Customers saw credit card error messages like…
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Product information, improvements and system updates. ThunderTix as a box office ticketing software strives to continuously improve the system with updates and new features every month. Order Processing is Faster We made significant improvements in the order completion time by dramatically improving the PDF ticket creation time to a fraction of the previous time. This…
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Groupon Coupon Integration With the growth of “daily deal” sites like Living Social and Groupon, we’ve had a lot of requests for easy integration of your coupons. When a customer buys from one of the daily deal websites like Groupon, they are assigned a unique code for every Groupon they purchased. Groupon will provide the business owner a spreadsheet of…
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Product information, improvements and system updates. ThunderTix strives to continuously improve the system with updates and new features every month. New HTML Styled Email Order Confirmation Our new attractively styled HTML email order confirmation includes some cool new features: Upcoming Event Listing Event images, information, and links to the next three upcoming events are included…
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Sell Tickets on Facebook With additional integration, you can now sell event tickets through Facebook. See an example of the display at our own Facebook Page or a real example for a performing arts venue at The Annoyance Theatre. The Facebook ticket sales App will be included for Established Business and Enterprise level service or as an optional…
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