October 2, 2015 4:30am Coupon Categories – By Customer Request We would like a way to organize our coupon codes. When you have multiple pages of coupons they can be hard to find. It would be nice to group them in categories that we can make ourselves. The new coupon category feature allows you to…
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In news accounts over the last year, we have all learned about security breaches leaking credit card data for millions of consumers. What we don’t usually hear about is what happens to those credit cards once they are stolen, so we wanted to provide a synopsis of what happens once your credit card data is…
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Coupon Codes Limited to the Event Day of the Week In the past, a coupon was designated to a specific event with recurring dates and times. But, there was no way to prevent a ticket buyer from using the coupon on the most popular days. Now, you can create your own coupon code or import…
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Another Feature Request completed! The request had said the following: When searching for a customer, allow me to search by phone number or company name. Please include customer phone numbers as search key fields so that we can find someone when all we have is their phone number from caller ID. The customer search tool…
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Event Reminder Emails On December 4, 2014, the following feature request was made: “How about an e-mail reminder that is automatically sent XX days before an event – “Just a reminder about your tickets for tomorrow’s show!” Especially useful for people who make reservations weeks or months in advance.” And that is precisely what we’ve…
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You asked for improved reporting around ticketing exchanges and multiple events, the ability to refund money after tickets have been exchanged, and you suggested that comments from orders be copied over to new exchanged orders. We did them all and more! Read details below: Refunds Allowed on Exchanged Orders Yes, Virginia, you may now refund…
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Replicate It and Save Time Creating Events! Need to create a new event in ThunderTix that is similar to one you’ve already done in the past? Let’s say you have an event where most of the information is identical to a new one you want to create. Our new “Replicate” feature will save time by…
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How the ThunderTix App Works The native iOS app uses the camera already built in to the Apple’s phones and tablets as the scanner. On the day of the event, the staff member scanning will open the app, login using their ThunderTix username and password, and like the USB option, choose the event, position the…
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Traditional Barcode Scanning using a Computer We firmly believe that the best option for scanning tickets is with a corded USB barcode scanner like a Motorola DS4308 that can scan both paper tickets and tickets from the customer’s smart phone. A USB scanner plugs in to some device like a laptop, netbook or tablet and…
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Reduce ticket fraud with barcode ticket scanning Our free iOS app and Android app for barcode scanning verifies tickets in less than a second. Faster entrance into your venue or event translates to happier customers and more time for them to spend money on concessions. Designed for iPads and iPhones, download the app, log in…
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