Author: admin

What price, beauty? Some events are not for sale

This viral video captured the a dance of starlings and the beauty of nature in an unparalleled display.

ADA Wheelchair Seating

The Americans with Disabilities Act (ADA) passed new regulations to include provisions regarding the sale of accessible tickets, including providing people with disabilities with the opportunity to purchase tickets using the same methods available to patrons without disabilities. The ThunderTix support staff can now specify seats within a seating chart as wheelchair seats. The seats will include…
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Social Event Sharing

In the past, we have released many improvements and new features in a single update. We’re going to move away from large releases and instead focus on smaller releases on a more frequent basis. This will allow for a quicker release schedule with minimal disruption. Please share your feedback with us! Events are more fun…
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Should you charge ticket fees?

4 Points to Consider Regarding Fees Venues, promoters, and organizations selling event tickets should understand the impact fees have on ticket sales. Ticket fees may be either a sales deterrent or a profitable revenue stream when your venue retains 100% of the fees collected. These factors should weigh in your decisions regarding fees: 1. The Impact on Profitability and…
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Fall Tree

Void Ticket Orders in Authorize.net

Payments & Orders Void Paid Transactions Completely and instantly void ticket orders from Authorize.net without need to wait 24 hours until the event order processes to do a refund. By voiding the event ticket order in your ThunderTix account, it also accurately reflects the voided order in your accounting reports. Orders are “stamped” as void…
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social media contests

Capitalizing on Ticket Sales Cycles with Social Media

Contests held through social media effectively bring in additional patrons, and happy patrons who share their experiences via social media help inspire additional sales

New Barcode Scanning Features

  New Barcode Ticket Scanning Software Features We have two new features to introduce for barcode scanning that will further streamline your gate’s efficiency. Scan All Events – Now you can scan an entire evening’s performances all on the same page–no more toggling back and forth between browser windows for different events or ticket types.Example:…
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Decreasing Shopping Cart Abandonment

3 Tricks to Prevent Shopping Cart Abandonment Online businesses have long since created a way for people to purchase items and products on the web, yet an unexpected road block has been discovered: shopping cart abandonment. Studies show that over half of the online shopping carts are abandoned at the stage when the customer is…
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Big Bend National Park

Deep in the Canyons of the Big Bend National Park, Texas

The ThunderTix staff seem drawn like magnets to tours while vacationing and since tour groups make up a significant part of our client base, we’re always eager to visit them and compare notes. We’ve done everything from walking food tours in Chicago, Duck tours and Trolley Tours, and outdoor hiking tours outside of Boulder, Colorado.…
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Mobile Marketing with QR Codes

Chances are you’ve seen these mysterious little barcodes of arranged squares of various sizes.  Japanese company Denso Wave created Quick Response codes, more commonly known as “QR Codes,” to be decoded at a high speed. This two-dimensional data matrix can hold 100 times more information than a traditional barcode and can be encoded with text,…
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