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Attract and Retain Volunteers

More than free labor, volunteers are the lifeblood of the performing arts community.  Volunteers bring passion, knowledge, and dedication to your thriving organization. For smooth operations, most performing arts organizations need to have multiple people scanning tickets, distributing programs, and ushering patrons to their seats. In addition to that, volunteers serve as your eyes and…
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Pay What You Can to Increase Revenue

Think outside the box (office) with Pay What You Can Help your patrons feel empowered and trusted while creating a bigger community and increased revenue with Pay What You Can.  What is Pay What You Can?  Pay What You Can (PWYC) also known as Pay What You/I Want simply offers a way for people to…
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QR Codes for fundraising

QR Codes: Your superpower for increasing fundraising revenue

An Unsung hero of the pandemic can be your go to superpower for fundraising What do you see when you look at the odd square above?  A weird maze?  A reminder that your eyesight isn’t what it used to be? Opportunity?  QR Codes: Increasing revenue in a changing world QR Codes and their unique look…
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North Texas Performing Arts

Case Study: North Texas Performing Arts

Hard as it is to believe, a decade ago, most performing arts venues took the old pen-and-paper route to handle ticket sales. One such organization making the transition to online ticket sales resides in Plano outside of Dallas, Texas. North Texas Performing Arts (NTPA) started with ThunderTix in 2017 and with the efficiencies of online…
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how to stream live events with Facebook

How to stream a live event on Facebook

Facebook’s networking app has a new live streaming platform, Facebook Live and may offer the ideal solution to stream your live event. The key to the success of Facebook Live rests in having a large number of Facebook followers who frequently engage with your content. Further, Facebook Live limits your virtual broadcast to a single…
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Batch refund to an event

Handling event cancellations or postponements from coronavirus

Event cancellations, Postponements, and Refunds With the growing concern around the Coronavirus (COVID-19), we wanted to address some common questions and concerns we’ve received from our clients regarding the handling of event cancellations and postponements and some approaches to help allay customer fears. What we are doing While most of our venues have been lightly…
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Prevent Ticket Cancellations

Prevent Last Minute Ticket Cancellations

As a long time season subscriber to our local theater and a frequent patron to Austin’s many live events, I expressed to the theater my disappointment when I learned that they would impose an exchange fee of $6.00 per ticket. This is an egregiously high fee for a ticket that may represent as little as…
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