Ticketing built for live events
Enhanced by AI
Backed by humans 24/7 

Sell tickets online and at the box office, manage orders, and build lasting patron relationships — with integrated memberships, season packages, flex passes, fundraising, and volunteer tools.

Trusted by thousands of venues since 2005.

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ASK IN PLAIN ENGLISH via Claude, ChatGPT, or your AI assistant
YOU
Show me the percentage of seats sold for each weeknight this month.
ThunderTix MCP · queried in 0.8s
DATENIGHTSHOWSOLD% FULL
Apr 7TueMidsummer Night's Dream184 / 24077%
Apr 8WedMidsummer Night's Dream211 / 24088%
Apr 9ThuMidsummer Night's Dream228 / 24095%
Apr 14TueImportance of Being Earnest142 / 24059%
Apr 15WedImportance of Being Earnest198 / 24083%
Tuesdays are softest — want me to draft a targeted email to past Tuesday buyers?
VOLUNTEER SHIFTS · MIDSUMMER · APR 9 Call 6:00 PM · Curtain 7:30 PM
MK
Maria Kowalski• confirmed
m.kowalski@email.com · (512) 555-0142
Usher
6:00–10:30 PM
DT
David Tran• confirmed
dtran@email.com · (512) 555-0187
Usher
6:00–10:30 PM
SP
Sarah Patel• confirmed
spatel@email.com · (512) 555-0223
Greeter
6:30–8:00 PM
JR
James Romero• pending
jromero@email.com · (512) 555-0315
Greeter
6:30–8:00 PM
LC
Linda Chen• confirmed
lchen@email.com · (512) 555-0401
Concessions
6:00–10:00 PM
AW
Aisha Williams• confirmed
awilliams@email.com · (512) 555-0492
Concessions
6:00–10:00 PM
RB
Robert Blake• confirmed
rblake@email.com · (512) 555-0556
Parking
6:00–7:45 PM
NG
Nora Gupta• confirmed
ngupta@email.com · (512) 555-0618
Parking
6:00–7:45 PM
+
Will Call · unfilled
Auto-invited 3 regulars · 1 responded
Review →
MEMBERSHIP PROGRAM · MARQUEE TIER Last 12 months · all venues
ACTIVE MEMBERS
1,247
▲ 184 this quarter
RENEWAL RATE
87.3%
▲ 4.1 pts YoY
MEMBERSHIP REVENUE
$230.7K
▲ 22% vs. last year
AVG LIFETIME VALUE
$1,842
4.2 yr avg tenure
MONTHLY MEMBERSHIP REVENUE12 months
MayJulSepNovJanMar
MARQUEE BENEFITS · $185/SEASON
8-show Flex Pass
Branded member t-shirt
2 drink tickets / show
Priority seat selection
Cast receptions (2/season)
AI insight: 47 subscribers are one Tuesday attendance away from your high-renewal cohort (3.1× LTV). Auto-draft offer?
24/7 SUPPORT · LIVE HUMANS + AI WORKING IN PARALLEL
Avg response: 2 min
LIVE SUPPORT · AURORA FOX · 10:47 PM TUE
RP
Renae P. · 10:47 PM
Our will-call printer stopped mid-show. 40 patrons arriving.
TT
Marcus · ThunderTix Support · 10:48 PM
On it. Switching you to mobile check-in — your ushers can scan from any phone. Zero patrons turned away.
RP
You're lifesavers. Thank you.
TT
Marcus · 10:51 PM
Logged a replacement printer ticket. Overnight delivery — arrives 10 AM tomorrow.
AI · WORKING IN BACKGROUND · THIS WEEK
RETENTION · 2 HRS AGO
47 subscribers one Tuesday away from high-renewal cohort. Draft offer
PRICING · YESTERDAY
Friday orchestra sells out 14 days early. Dynamic pricing could add ~$8.2K/month. Enable
AUDIENCE · 3 DAYS AGO
312 lapsed patrons match your next show's profile. Build win-back list
FUNDRAISING · LAST WEEK
Round-up take-rate up 12%. Testing "$5 suggested" could add $3.1K/month. Run A/B

Built for theatres, performing arts centers, and live music venues that need powerful ticketing without losing control of their patron relationships.

Flex Passes &
Season Subscriptions

Build season packages, flex passes, and subscription bundles around any mix of events, venues, or seating styles. Offer personalized renewals, protect favorite seats, and give patrons an easy reason to return season after season

Built-In Email Marketing

Reach the right patrons with targeted, branded emails sent directly from ThunderTix. Promote events, notify audiences about changes, and track opens, clicks, ticket sales, and revenue from each campaign.

Volunteer Management
Made Simple

Create volunteer roles, shifts, and applications with built-in scheduling tools. Volunteers can sign up, cancel, and manage their own participation while your team tracks hours, approvals, and communication in one place.

Know your patrons. Grow your revenue.

See every donor, buyer, and volunteer in one place—along with purchase histories,
seat preferences, giving patterns, and more.

Built-in patron segmentation helps you spot loyal buyers, lapsed fans, donor champions, and
renewal opportunities without digging through spreadsheets.

ThunderTix view of upcoming events

Fast, intuitive box office tools

Process orders in seconds with a streamlined interface that puts everything on one screen. With one-click editing and minimal steps, our box office management software is built for speed and simplicity.

ThunderTix dashboard view

Real-time insights at a glance

Track ticket sales, donations, and customer growth with visual dashboards. Compare trends over time and receive automated reports straight to your inbox with our robust sales reporting tools.

ThunderTix responsive displays

Optimized for every device—and every patron

Whether on mobile, tablet, or desktop, your event website loads instantly, meets accessibility standards, and stays simple to navigate. Plus, you can brand your event pages to match your own website for a seamless patron experience.

Everyday tools that save your team time

From automated membership renewals to day-of-show tools, ThunderTix helps your team reduce manual work, save time, and keep operations running smoothly.

Concessions and Merchandise

Boost revenue with pre-show snack orders, at-show concessions, and seamless merch sales—right at checkout or in person.

Gift Cards Made Simple

Boost sales with easy-to-send gift cards. Patrons can schedule delivery, check balances online, and redeem with ease—no box office help required.

Fundraising Tools

Grow donations of every size with built-in fundraising campaigns, donor tracking, and personalized outreach. Run targeted appeals and  send automated thank-you letters that strengthen relationships and drive repeat giving.

Thermal Ticket Printing

Print traditional thermal tickets as guests arrive, or batch print your full guest list for will call. Works with Boca Lemur, Datamax, Zebra, Dymo and most standard receipt or label printers.

Chicago Magic Lounge logo
Chicago Magic
Lounge
University of Texas Butler School
of Music
Plaza Theatre Company
Aurora Fox
Arts Center

How NTPA manages 1,000 performances a year 

Founded in 1991 in Plano, Texas, North Texas Performing Arts (NTPA) brings the arts to youth through six theatre troups in the Dallas/Plano area. With 1,000 performances annually, NTPA relies on ThunderTix’s tech-friendly interface and video tutorials for their large staff of volunteers. For NTPA, ThunderTix’s intuitive tools and responsive support made it the right box office software for a large, volunteer-driven organization.

Logo of North Texas Performing Arts Ticketing with testimonial on why ThunderTix is the best box office software
DIFFERENCE FROM PREVIOUS TICKETING SERVICE

NTPA ougrew the limits of Woo Commerce as they expanded to 5 different venues. “In 2016 we were doing paper tickets. Cutting them and handing them out. That was crazy to me. It was a massive upgrade. Instantly received well by families and staff.”

FLEXIBLE CODEFAVORITE FEATURE

NTPA LOVES the self-service abilties for change requests on ticket orders. Their customers perform their own exchanges, refund requests, and even convert their purchases to a donation when they’re unable to attend performances. This is a huge time-saving feature for both staff and customers!

BENEFITS THEY CAN’T LIVE WITHOUT

Fine-grained control of event restricted user permissions enables NTPA to create unlimited logins with specific oversight. Coupons and flex passes track comped orders, and the resulting reports provide details for grant requests and ensure comps are distributed equitably.

WHY THUNDERTIX IS THE BEST BOX OFFICE SOFTWARE

The feature requests provides a way to share your ideas and vote on others. “We have put in several that have come to fruition.”
The “round up” feature for donations at the time of purchase is signfificant. “We get a ton of donations through that prompt and love it.”

Integrations

Connect ThunderTix with your payment, email, AI, and marketing tools.

Moneris Payments
Zapier
Claude
ChatGPT Open AI
Mailjet by Sinch

With ThunderTix, you gain a team.

Don’t take our word for it – here’s what our clients say:

Simple to use. Simple to integrate. Simple to get support. Simple to get feature requests evaluated and even implemented. We switched from a significantly more expensive platform. The conversion was trivial….I’m a fan….Granted when reps of the company came through town…they took my wife and I to lunch…They are just that doggone good. You’re through shopping. Hit ‘buy now’.

Jason R.

Founder, Rover Dramawerks

“We moved to ThunderTix at the start of our 2024 season and saw a huge uptick in ticket sales. The best is the ease of use for the patron. It is simple and intuitive. Our organization has been selling tickets for nearly 18 years and during the first 17 we used software that was extremely affordable but didn’t do everything we needed. It has been an expense that was worth the investment.”

Jaceson B from the Plaza Theatre
JaceSon B.

Artistic Director, Plaza Theatre Company

Our organization is a small, 100% volunteer community theatre. Without staff, using a software that has a million bells and whistles but takes months to master just wasn’t an option for us. ThunderTix was immediately very easy to use.
Their support is awesome and they take recommendations and bug reports really seriously. It sort of has a “local business” feel to it.

Renae Perry, executive director of Town and Gown Theatre using ThunderTix for performing arts ticketing
Renae P.

President, Town & Gown Theatre

Try the box office software patrons love.

Award-winning ticketing software
trusted by venues like yours

See why theatres, performing arts organizations, and live event venues choose ThunderTix
for flexible features, responsive support, and transparent pricing.

Sell tickets. Know your patrons.
Grow with confidence.

ThunderTix gives theatres and live event venues one platform for ticketing, patron management, built-in marketing, AI-powered insights, and responsive human support.

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