Ticket Printing Options

Ticket printing for events can be handled in many ways and is chosen by the venue based on need and budget. At the time of purchase, the buyer will receive an email receipt with the event information (name, date, and time), the number of tickets they purchased, the total they paid, and an Order Number.

Will Call List

The most inexpensive option for small venues is simply a Will-Call List, or manifest, printed prior to the event. A Will-Call List includes:

• Buyer's name
• Buyer's phone
• Buyer's email
• Number of tickets purchased
• The ticket types purchased
• Comments made with the purchase
• Last 4 digits of the CC used
• Order Number
• The exact seats, if the event is reserved seating

The list is available to export to Excel prior to the show and can be modified to show only the desired columns. Venues can cross-check the will-call list with an ID at the door, the email receipt of purchase, or asking information about the buyer to verify identity, such as address, phone, and/or the last 4 digits of the credit card used in the case that the buyer cannot show a valid identification.

Electronic Ticket Printing

Standard PDF Ticket

Included in all packages, ThunderTix offers the option to include a printable PDF ticket sent as an attachment in the confirmation email receipt. For example, if a customer buys 3 tickets to an event, they will receive an email receipt that includes a single PDF attachment which is 3 pages -- 1 page per ticket. Each ticket will include the purchased event information and ticket type.

NOTE: Electronic Tickets are optionally available with each event and are only included if desired.

Below is an example of the PDF ticket for an event showing a "Super Duck Tour", a sightseeing tour in Boston.

Click to view an Example of Electronic Ticket

Branded PDF Ticket

Optionally available is a Branded PDF version of the above electronic ticket. As an event manager, you would be able to insert graphics into the white area of each ticket that are related to the event itself.

Below is an example of a branded PDF ticket for a Willie Nelson concert. The ticket below includes a venue logo, coupon with the purchase of the event, and space for 3 different advertisers for the event.

Click to view an Example of a Branded Electronic Ticket

Thermal Ticket Printing

ThunderTix has an optionally available module that allows box office sellers to print directly to a thermal ticket printer at the time of sale. This capability is commonly known as "On-Demand" printing. When the box office agent reaches the final screen in which the credit card has been processed and approved, the agent will see a link "Print to Thermal Ticket Printer", which will create the tickets to print and print directly to the ticket stock loaded in the printer. Our standard module prints to a 5.5" X 2" ticket and includes:

• Event Name, Date & Time
• Venue Logo
• Venue Address
• Ticket Barcode & Barcode ID
• Ticket Type Purchased (Adult, Child, etc.)
• Ticket Price
• Seat Information, if Reserved Seating

The thermal ticket printer module is optionally available and requires a thermal ticket printer, ticket stock, and Internet Explorer installed on the computer where the ticket printer will be connected.

Bundled Packages for Ticket Printing

ThunderTix offers special, competitive pricing for printer hardware, software, and thermal ticket stock and designs. These packages take the guessing and research out of the on-line ticketing and printing process and allow you to concentrate on box office management and sales. Simply contact us for more details or call us toll free at 877-883-6464!