Ticket Printing Options
Ticket printing for events can be handled in many ways and is chosen by the venue based on need and budget. At the time of purchase, the buyer will receive an email receipt with the event information (name, date, and time), the number of tickets they purchased, the total they paid, and their Order Number.
Will Call List
The most inexpensive option for small venues is simply a Will-Call List, or manifest, printed prior to the event. A Will-Call List can include as much as:
- Buyer's name
- Buyer's phone
- Buyer's email
- Number of tickets purchased
- The ticket types purchased
- Comments made with the purchase
- Last 4 digits of the CC used
- Order Number
- The exact seats, if the event is reserved seating
The list is normally exported to Excel prior to the show and can be pared down to only the columns desired from above. Venues can cross-check the will-call list requesting to see an ID at the door, the email receipt of purchase, or asking information about the buyer to verify identity, such as address, phone, and/or the last 4 digits of the credit card used in the case that the buyer cannot show a valid identification.
Electronic Ticket Printing
Standard PDF Ticket
Included in all packages, ThunderTix offers the ability to include a printable PDF ticket sent as an attachment in the confirmation email receipt. For example, if a customer buys 3 tickets to an event, they will receive an email receipt that includes a single PDF attachment that is 3 pages -- 1 page per ticket. Each ticket will include the corresponding event information and ticket type.
NOTE: Electronic Tickets are optionally available with each event and are only included if desired.
Below is an example of the PDF ticket for an event showing "Cross Canadian Ragweed" playing at Dos Amigos Cantina, a live music venue, where all tickets are general admission.
Click to view an Example of Electronic Ticket
Branded PDF Ticket
Optionally available is a Branded PDF version of the above electronic ticket. As an event manager, you would be able to insert graphics into the white area of each ticket that are related to the event itself. The branded option is $395 to setup and an additional $10/month.
Below is an example of a branded PDF ticket showing a performance of CLUE at the Faith Lutheran Sr. High School Theater, a reserved seating venue which includes section, row, and seat information. The ticket below includes a graphic for the event and also information to promote upcoming events.
Click to view an Example of a Branded Electronic Ticket
Thermal Ticket Printing
ThunderTix has an optionally available module that allows box office sellers to print directly to a thermal ticket printer at the time of sale. This capability is commonly known as "On-Demand" printing. When the box office agent reaches the final screen in which the credit card has been processed and approved, the agent will see a link "Print to Thermal Ticket Printer", which will create the tickets to print and print directly to the ticket stock loaded in the printer. Our standard module prints to a 5.5" X 2" ticket and includes:
- Event Name, Date & Time
- Venue Logo
- Venue Address
- Ticket Barcode & Barcode ID
- Ticket Type Purchased (Adult, Child, etc.)
- Ticket Price
- Seat Information, if Reserved Seating
The thermal ticket printer option is $595 to setup and an additional $30/month. This option requires a thermal ticket printer, ticket stock, and Internet Explorer installed on the computer where the ticket printer will be connected.
Bundled Packages for Ticket Printing
ThunderTix offers special, competitive pricing for printer hardware, software, and thermal ticket stock and designs. These packages take the guessing and research out of the on-line ticketing and printing process and allow you to concentrate on box office management and sales. Simply contact us for more details or call us toll free at 877-883-6464!
Old Dominion University's
Career Mgmt. Center now makes it easy for companies advertising at their fall and spring career and trade fairs to select a booth location using the ThunderTix Reservation System.
Welcome to the box office software that gives small venues the leverage to succeed against the arena behemoths and profit-draining ticketing services.
