Handling Walk-up Sales at the Door

A printed copy of your seating chart can help streamline walk-up sales on event night and allow you to quickly assign patrons to remaining available seats.

For maximum effectiveness, you'll want to set your Inactivation Date for the day of the event, and set the time to approximately 1-2 hours before doors open. If you print your seating chart shortly after the expiration time, your seating chart will accurately depict all sold seats and those open and available for purchase. (See important print notes below.)

Before the event, print any remaining tickets needed without accompanying seat or row information. As walk-up sales occur, simply cross off the open seats from your printed chart and mark appropriate seat rows and numbers on your pre-printed tickets.

Voila! Your patrons will not be left scrambling for seats, and you'll experience effortless event and seat management.

Print Settings for Seating Charts

Printing Background Colors and Images

Note: Seating charts use "background colors" to show pre-sold seats. Most browsers' print settings turn off printing of background colors and images by default. You'll want to turn those settings on before printing your seating charts to see both sold and unsold seats. Find your browser and operating system below and follow our step by step instructions on changing those settings.

Internet Explorer 7 on Windows

1. Click Tools at the top of the browser window.
2. Scroll down to and click Internet Options
3. In the newly opened window, click the Advanced tab to the far right.
4. Scroll down in the Settings to the section on Printing #Check the box Print Background Colors and Images
5. Click Apply
6. Click OK
7. Click the Preview button.
8. Confirm that the printed page mirrors the seating chart in your browser.
9. Print.

Firefox 3.0 on Windows

1. Click File at the top of the browser window.
2. Scroll down to and click Page Setup
3. In the newly opened window, click Print Background Colors and Images
4. Click the Preview button.
5. Confirm that the printed page mirrors the seating chart in your browser.
6. Print.

Firefox 3.0 on Apple Mac (View Image)

1. Click File at the top of the browser window.
2. Scroll down to and click Print.
3. In the newly opened window, click the small arrow to the right of the Printer name at the top of the page. This will expand the window to display the settings.
4. Check the box labeled Print Background Colors.
5. Check the box labeled Print Background Images.
6. Click the Preview button.
7. Confirm that the printed page mirrors the seating chart in your browser.
8. Print.

Safari 3.0 on Apple Mac (View Image)

1. Click File at the top of the browser window.
2. Scroll down to and click Print.
3. In the newly opened window, click the small arrow to the right of the Printer name at the top of the page. This will expand the window to display the settings.
4. Check the box labeled "Print backgrounds".
5. Click the PDF button in the lower left hand corner.
6. Click the "Open PDF in Preview".
7. Confirm that the printed page mirrors the seating chart in your browser.
8. Print.